Workplace Success CPD
BPP's global research highlights a core set of 9 transferable skills which are essential for success in the modern workplace. These workplace success skills represent the core human capabilities that drive career progression and personal effectiveness.
Unlike technical or job-specific abilities, these transferable competencies are relevant at all levels and across diverse industries.
Workplace Success Categories
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Tailored CPD courses that fit your business needs
You know what skills your business needs – and we know how to help you develop them. We work with you to identify knowledge and skills gaps and create engaging management cpd programmes, tailored to your specific requirements, timescales and budget. Contact our Training Solutions Team for more information.
Problem Solving
Navigate complex challenges with structured thinking. Problem solving is the ability to analyse situations logically, evaluate information objectively, and develop effective solutions to complex problems. This includes identifying root causes, making sound judgements based on evidence, and anticipating potential issues before they arise.
Creative Innovation
Generate novel solutions and approaches. Creative innovation supports us to think divergently to create new possibilities rather than just optimising existing approaches. It is the capacity to generate original ideas, think beyond conventional boundaries, and implement practical improvements.
Analytical Reasoning
Make sense of data and complexity. Analytical Reasoning is the ability to interpret complex information, recognise patterns, and draw meaningful insights from data and experiences.
In data-rich environments, the ability to distinguish signal from noise, recognise meaningful patterns, and draw sound conclusions from ambiguous or incomplete information has become fundamental across all sectors.
Effective Communication
Influence, inform, and engage across contexts. Effective communication is the ability to exchange information clearly, and with impact. This involves active listening, articulating ideas concisely in person and on paper, adapting communication style to different audiences, and ensuring mutual understanding in diverse settings.
Teamwork & Collaboration
Work productively across boundaries. Teamwork and collaboration skills are essential for cross-functional work, geographically distributed teams, and matrix organisations where success depends on collaboration rather than hierarchy.
Build positive relationships, leverage collective strengths, resolve conflicts constructively, and contribute effectively to team outcomes.
Inclusive Influence
Build coalitions and bring diverse voices forward. Create psychological safety where all perspectives are heard and valued.
The ability to work effectively with people from diverse backgrounds or with conflicting opinions involves understanding different cultural perspectives, creating environments where all can contribute, and persuading others through influence rather than authority.
Resilience & Adaptability
Thrive through uncertainty and change. Maintain effectiveness and wellbeing during disruption and transition, rather than just surviving it.
The capacity to adjust to changing circumstances, manage setbacks, and remain effective amidst uncertainty includes being flexible with new processes, maintaining performance under pressure, and viewing challenges as opportunities for growth.
Digital Fluency
Leverage technology effectively and responsibly. Go beyond basic digital literacy to strategic and ethical use of digital tools. Adapt to new technologies (including AI), analyse information patterns, and apply digital tools responsibly in different contexts.
Continuous Learning
Continuous learning is about taking ownership of your development in a changing workplace. It means recognising what you need to learn, seeking feedback, and actively building your skills over time.
BPP's CPD training courses will...
Continuously improve employee competency and efficiency
Retain talent by demonstrating your investment in their development
Tailor courses to fit your specific requirements, including in-house training
Develop leaders with established skill sets across multiple disciplines including leadership, finance, data and more
Attract talent by offering tangible learning and development opportunities
Encourage a culture of lifelong learning and skills development
Fulfil regulatory requirements for evidenced CPD
Keep their technical skills and regulatory qualifications up to date
Fill important knowledge gaps and build new, effective skills
Improve their ability to deal with ever-evolving issues confidently and efficiently
Stay informed on current topics and industry changes
Keep their professional approach up to date with changes in the market
“BPP has become a valued training and development resource to us. It creates professional training programmes according to our specifications and offers advice when needed. BPP also makes it easy for us to deploy the same training in different regions because it is culturally aware and sensitive to the differences required by each region round the globe.”
Global credit card company
Delivered by industry leading experts
Jo Lee - Head of Leadership, Management and Personal Effectiveness Programmes
Jo has extensive professional experience across industries, from financial services, public sector, aerospace and retail, and has designed impactful learning solutions to organisations globally. Whether she's working with executive boards, sales teams, HR directors or emerging managers, Jo ensures maximum relevance and effectiveness at all levels.
Dominic Fennell - Senior Facilitator
Dominic has over 17 years' experience in the education sector, having established himself delivering management and digital apprenticeships. At BPP, Dominic plays a pivotal role in delivering self-development modules within the BSc Accounting and Finance, and the MSc Management apprenticeships.
Ian Lucas - Head of Personal Development
Ian uses his extensive professional experience to shape the delivery of training programmes at BPP, using real-world anecdotes. He has worked as an NVQ assessor, coaching managers to achieve their goals and NVQ targets, and served as national training manager for a major UK retailer where he developed and implemented organisation-wide training plans, including management development and induction.
Katie Botten - Associate Facilitator
Katie has over 30 years' experience in supporting leaders at all levels. Her extensive experience across HR, organisational development and change management comes from her work with complex global and European organisations across sectors ranging from insurance, retail, and investment banking.
Martin Solway - Facilitator
With over 19 years' experience in the sector and experience of working across the globe, Martin's deep technical knowledge and skills enable him to support learners in bringing their learner to life, through real-world practical examples.
Andrew McPherson - Facilitator
Andrew has worked with CEOs, senior managers and team leaders across industries, serving as a managing director, consultant, and trusted adviser. He is a dynamic facilitator specialising in interactive leadership and management workshops, a fellow of the Institute of Enterprise and Entrepreneurs (IOEE) and a member of the Chartered Management Institute (CMI).Trusted by leading organisations
