Level 3 Digital Support Technician Apprenticeship
Apprenticeship standard: Digital Support Technician
Future proof your business’ digital growth strategy and maximise the use of digital technologies with our Level 3 Digital Support Technician Apprenticeship. Choose between pathways including digital applications technician and digital service technician.
Our advisers are here to answer questions you might have.
How this apprenticeship is delivered
Understanding the apprenticeship levy
How BPP will support you and your team
You must be already working in a relevant role to apply for a BPP apprenticeship. No job? No problem. Go to GetMyFirstJob to search and apply for roles with a huge range of employers.
Apprenticeship Overview
Focusing on the practical aspects of IT support, from user assistance and system troubleshooting to maintaining digital platforms, you will support and maintain your business’ digital functions confidently.
Gain proficiency in the handling of everyday technical challenges by responding to user issues, implementing effective digital solutions, and enhancing the overall digital functionality of your organisation.
Who is the programme for?
The Level 3 Digital Support Technician Apprenticeship is ideal for individuals who are beginning their careers in IT support and looking to solve digital problems. It’s tailored for those who want to build practical skills in maintaining and supporting digital systems and are keen on helping users navigate technical challenges.
Suitable roles include:
Digital Support Technician
IT Support Specialist
Helpdesk Support Technician
Technical Support Analys
Where will the programme take you?
This apprenticeship lays a strong foundation for career growth in IT and digital support services. You’ll gain the expertise to handle a range of tasks, make informed and confident decisions, and be ready to take on broader responsibilities.
Who's eligible?
Eligibility can vary depending on the requirements of the individual employer, but typically includes:
A minimum of five GCSEs with grades 9 to 4 (A* to C), including English and maths
OR
Relevant work experience
To apply for this programme you must be employed in a relevant role.
Apprenticeship information
- Duration
- 16 months
- Start Dates
- February, June, August and October
- Application deadline
- 2 weeks before start date
- Study modes
- Online live teaching and performance coaching, guided self-study and work based projects
- Cost
- 95% government funded for non-levy payers£13,000levy fundedFree for Learners
- Apprenticeship standard
- Digital Support Technician
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Frequently asked questions
If you can’t find the answer to a question, our advisers will be happy to help.
To apply for a BPP apprenticeship programme you should be employed in a relevant role and have the approval of your employer.
You will need to create an account after which you can choose and apply for the relevant programme.