BPP Cookie Use

What are cookies?

Cookies are small, often encrypted, text files that are used by websites to perform certain functions.

Cookies are sometimes referred to as browser cookies or tracking cookies and are created when a browser loads a web page or if an online advert is clicked on. Cookies are stored within a user’s browser to help websites remember a user’s settings or enable certain online ads to be triggered.

How does BPP use cookies?

Information supplied to us using cookies helps us to analyse the profile of our visitors and provide you with a better online experience.

BPP use a variety of cookies to track how you use our websites by providing usage statistics. Cookies are also used to serve ads to you based upon your browsing history and previous visits to bpp.com. Certain phone numbers throughout our websites are tracked using cookies. This is to better understand how customers use our contact centre phone numbers.

A full list of cookies and how we use them can be found in our section on Cookies used by BPP

How to control and delete cookies

BPP will not collect personally identifiable information through the means of cookies.

Cookies can be controlled, blocked or restricted through your browser settings. Information on how to do this can be found within the Help section of your browser. All cookies are browser specific. Therefore, if you use multiple browsers or devices to access websites, you will need to manage your cookie preferences across all of these elements.

There are also several online resources that can give you more information on cookies and how you can control them within a variety of different web browsers. You can visit either http://www.aboutcookies.org or http://www.allaboutcookies.org for more information.

If you are using a mobile device to access a BPP website, you will need to refer to your handset instruction manual or help resource in order to find out how you can control cookies on your particular device.

This cookie information covers, but is not restricted to:


By using BPP websites without restricting any of the cookies outlined below you are actively agreeing to be opted-in to these cookies and you agree to submit the information that is collected by them. All cookies can be actively controlled and restricted. Details of how this can be done in each instance are detailed below.

BPP use a variety of suppliers and technology in order to both track and enhance the online experience of our users. The table below outlines these suppliers, how these suppliers use cookies and how you can control or restrict their use of cookies.

Please note: if you restrict cookies, you may experience a loss of functionality while on BPP websites.

Cookies used by BPP

Product Cookie Name Purpose
SessionCam sc.UserId 1st party permanent cookie, set for 1 year, used to identify an individual unique user. The SessionCam reporting console includes the ability to re-sort recorded sessions by unique user. This aggregates multiple visits from the same, unique user over a selected date/time range. This cookie is used to enable this report.
SessionCam sc.Status 1st party session-expiry cookie used to store the recording status through the user's session. This cookie is set on the first load of SessionCam to store whether SessionCam is to record the session or not. The cookie also stores data for whether ServiceTick web surveys are configured to launch for this hostname.
SessionCam sc.ASP_NET_SESSIONID 1st party session-expiry cookie used to identify the individual user session. A recording showing multiple pages visited during a user’s unique visit to a web site is “stitched” together using details provided by this cookie. The cookie name is
SessionCam sc.ASP_NET_SESSIONID 3rd party session cookie only used when a visitor goes across multiple domain names belonging to the same client within a single visit. This cookie is always set but only used in the specific situation as some of our clients have web sites where the content and functionality is distributed across multiple domain names. This cookie enables the SessionCam reporting console to maintain a view of that user’s session across multiple domain names.
SessionCam SessionCamTestCookie 1st party SessionCam Test cookie deleted after being set. This cookie is set when SessionCam initialises and is only ever used to ensure we can read and write cookies. Once this cookie has been set it is deleted immediately and if the cookie fails to set, SessionCam will not attempt to record.
Google Analytics __utma This cookie is typically written to the browser upon the first visit to our site from that web browser. If you delete the cookie, and the browser subsequently visits our site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.
  __utmb This cookie is used to establish and continue a user session with our site. When a user views a page, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page for longer than 30 minutes. 
  __utmz This cookie stores the type of referral used by visitors to our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation. The cookie is updated with each page view to one of our sites.
  __utmv This cookie is not normally present in a default configuration of the tracking code. The __utmv cookie passes the information provided via the _setVar() method, which we use to create a custom user segment. This string is then passed to the Analytics servers in the GIF request URL via the utmcc parameter. We do not currently use the _setVar() method for the tracking code on BPP websites.
  _ga This cookie is used for the latest version of Google Analytics’ tracking, Universal Analytics. It is used to distinguish users.
  _gid This cookie is used for the latest version of Google Analytics’ tracking, Universal Analytics. It is used to throttle the request rate.
Infinity Call Tracking ictf_master Unique Visitor Ref - Stores the unique Visitor Reference
ictf_il1234 Contains per Installation tracking source cache
ictf_in1234 Contains per Installation number replacement source cache
ict_0 Contains 3rd party tracking and number replacement source cache
ict_master Unique Visitor Ref - Stores the unique Visitor Reference
Hello Bar hellobar_variation
This cookie allows your browser to remember which version of the Hello Bar you have seen previously.
Kallidus Learning Management System (LMS) learn.bpp.com ASP.NET_SessionId FedAuth FedAuth1 These cookies are essential for the Learning Management System. They maintain your signed in status while you are using the system, and allow you to authenticate with other systems that use Windows Identity Foundation. These cookies are deleted when you close your browser. For more information Visit the Microsoft website.
These cookies store the search filters that are applied when using the administration area of the Learning Management System. They do not apply to the student portal. They store the current page of a list, the search text that has been applied, and any other search filters. There is a separate cookie for each area of administration that is visited.
These cookies store information about visits to forums for courses and lessons. They store the preferred view layout for forums, and the date of the last visit to each forum. There is a separate cookie for each forum that is visited.
These cookies store information about lessons that have been downloaded to a computer for launching while offline. They store the status and score information, and information about each lesson. This feature is not available in all LMS installations.
Logging into bpp.com SCREEN_NAME
These cookies are written to your browser when you register and login in to the bpp.com website. These cookies are necessary to allow you to use the logged in features of bpp.com and enable our site to remember your preferences. All of the values within these cookies are encrypted for your security.
Purchasing items on bpp.com CUSTOMER_UUID This cookie enables our ecommerce system to remember your order through the checkout process. The cookie does not contain any personal information.
Visual Website Optimiser _vis_opt_s
These cookies are used to store which tests were served to visitors to our site to make for a consistent user experience.
Cookie Consent cookie.consent Tracks that you’ve given consent for cookies to be used on the site
DoubleClick / Google IDE
Used by Google to allowing for advertising to be served across the web and to link activity across devices.
Optimizely optimizelyEndUserId
These cookies are used to store which tests were served to visitors to our site to make for a consistent user experience.

Cookies set by third party sites

To enhance our content and to deliver a more enriching online experience for our users, we sometimes embed images and videos from other websites on BPP websites.

We currently use and may in future use content from sites such as YouTube, Flickr, Facebook and Twitter. You may be presented with cookies from these third party websites. Please note that BPP does not control the dissemination of these cookies and you should consult the relevant third party website for information on how these cookies are used and how you can control them.

Google Analytics Cookies

We use Google Analytics to track your preferences and also to identify popular sections of our Website. Use of Google Analytics in this way, enables us to adapt the content of our Website more specifically to your needs and thereby improve what we can offer to you.

BPP uses Google Analytics' 1st party cookies with DoubleClick’s 3rd party cookies together to provide additional information on demographics and interests in our Google Analytics reporting.

We also use Google Analytics features based on Display Advertising (Google Analytics Demographics and Interest Reporting). To opt out of Google Analytics for Display Advertising and customise Google Display Network ads using the Ads settings please see below.

For more information about Google analytic cookies, please see Google's help pages and privacy policy: Google's Privacy Policy and Google Analytics Help pages

If you do not wish for us to collect and analyse statistical data related to your Website visit you may object to the future use of your data at any time (known as an “opt-out”).

In order to implement your objection it is necessary to install an opt-out cookie on your browser. This cookie will only indicate that you have opted out.

It is important to note, that for technical reasons, the opt-out cookie will only affect the browser from which you actively object from. If you delete the cookies in your browser or use a different end device or browser, you will need to opt out again. For further information about the use of these cookies by Google click here

Google have developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js).If you would like to opt out of Google Analytics, you can download and install the add-on for your web browser.

Social Sharing

BPP also embeds social sharing icons throughout our websites. These sharing options are designed to enable users to easily share our content with their friends using a variety of different social networks. These social sharing sites may set a cookie when you are logged into their service. Please note that BPP does not control the dissemination of these cookies and you should consult the relevant third-party website for information on how these cookies are used and how you can control them.

Other third party processing activities

BPP use the services of bit.ly in order to shorten URLs when posting on Facebook and Twitter. Bit.ly collect anonymous usage data to tell us how many times a particular shortened link has been clicked on. This information is aggregated and not reported on an individual basis. Bit.ly does not collect any personally identifiable information about you and does not have access to any information that you submit to BPP. More information on how bit.ly use cookies and collect usage data can be found within their privacy policy located at: http://bitly.com/pages/privacy

Turning off non-essential cookies

You have the ability to automatically disable non-essential cookies used by bpp.com. Non-essential cookies are defined as those used to facilitate behaviour tracking and ad serving.

Non-essential cookies can be automatically disabled by clicking 'Turn off Cookies' below. Please note, this will only disable non-essential cookies for this browser and/or device only.

Turn off Cookies

Updates to this policy

This policy may be updated regularly as and when new cookies are implemented, or existing cookies removed.

We will also update this policy based upon cookie best practices and both UK and EU legal requirements.

You are encouraged to check back here in order to keep up-to-date with the latest version of this policy.