Apprenticeship Standard: Business Administrator Level 3 Apprenticeship


Business Administrators need a highly transferable set of Knowledge, Skills and Behaviours that can be applied across all sectors. This includes small and large businesses alike from the public, private and charitable sectors. The role usually involves working independently and as part of a team, and includes developing, implementing, maintaining and improving administrative services. Business Administrators develop the skills they need to progress towards management responsibilities.

Trailblazer Group

The employer Trailblazer Group that created this Standard include Grant Thornton UK LLP, BT, Npower, Peugeot and Royal Bank of Scotland. For full Trailblazer group, please click here.

Role Suitability

Specific job roles may include: Business Administrators, Project Administrators, Personal Assistants or Team Coordinators.

Key Responsibility

Responsibilities are likely to include:

  • Supporting and engaging with different parts of the organisation
  • Interacting with internal or external customers
  • Contributing to the efficiency of an organisation
  • Working across teams and resolving issues as requested.

Key Facts


Typically this apprenticeship will take 12 – 18 months.

Timeframes are flexible depending on the employer and/or the apprentice’s ability to be successful on the programme.

Study Mode:

Our guided teaching is delivered through a mix of live webinars delivered by a BPP University tutor, 24/7 access to recorded lectures and online lecture notes. Including online teaching sessions with face-to-face inductions and masterclasses.

Students take part in live discussion with fellow learners during live webinars and via course forums.


Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment.

Knowledge, Skills and Behaviours


  • IT
  • Record and Document Production
  • Decision Making
  • Interpersonal Skills
  • Communication
  • Quality
  • Planning and Organisation
  • Project Management


  • Professionalism
  • Personal Qualities
  • Managing Performance
  • Adaptability
  • Responsibility


The On Programme Assessment ensures the apprentice is making good progress towards achieving competency in the Knowledge, Skills and Behaviours of a Business Administrator. At BPP Professional Education the apprentice will gain a recognised Level 3 qualification and all the examinations must be passed before sitting the End Point Assessment.

BPP Support

Both the apprentice and employer will be supported by a team of Programme Advisors and Skills Coaches who will ensure the apprentice completes the Knowledge, Skills and Behaviours required and is ready to sit the End Point Assessment.

Entry Requirements

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five

GCSEs at Grade C or higher.

Employer Requirements:

  • Provide apprentices with a contract of employment for the duration of the apprenticeship on the first day of their apprenticeship and be paid at least a wage consistent with the law for both the time they are in work and in off-the-job learning.
  • Employer must not ask the apprentice to contribute financially to the direct cost of learning.
  • Provide the apprentice with paid time to attend off-the-job training, including additional support for English and Maths, or support accessed for learning difficulties and/or disabilities.
  • Recognise that the apprentice must complete the apprenticeship within their working hours.
  • Ensure apprentice spends at least 20% of their time in off the job training.
  • Enter into a contract with BPP University.
  • Support the apprentice to gain new skills.

Apprentice Requirements:

  • Be in full-time employment for at least 30 hours a week.
  • Be an employee (have a contract of employment for the duration of the apprenticeship) on the first day of their apprenticeship and be paid at least a wage consistent with the law for both the time they are in work and in off-the-job learning.
  • A citizen of a country within the European Economic Area (EEA**) or have the right of abode in the UK, and have been ordinarily resident in the EEA for at least the previous three years on the first day of learning.
  • Not be enrolled on another apprenticeship at the same time.
  • Has the right to work in England.
  • Able to complete the apprenticeship in contracted working hours.
  • Be in a new job role (nine months or less), or in an existing job role, where significant new Knowledge and Skills are needed – employer statement of justification needed (relevant to the apprenticeship).


On completion, the business administrator route may be a gateway to further career opportunities, such as management or senior support roles.

Costs and Government Funding

Employers will be able to draw up a funding cap (price TBC) per apprentice from the Digital Voucher Service to cover the training costs for this Apprenticeship Standard.