Front Office Operations

Front Office Operations

Study Guide

The Front Office Operations Study Guide follows a user-friendly style to clearly explain the concepts of the syllabus. Plenty of opportunities are provided for understanding content and practising technique, including a list of objectives, chapter summaries, diagrams, self test questions and a past CTH real exam complete with marking guide. 

The Front Office Operations syllabus introduces you to the systems and procedures required for the successful management of the front office of a hotel, providing an overview of the functions and supervisory aspects of the front office department. You will develop knowledge and skills in departmental procedures as well as understanding the key legislation.
BPP Learning Media is proud to be the official publisher for CTH. Our CTH Study Guides provide the perfect tailor-made learning resource for the CTH examinations and are also a useful source of reference and information for those planning a career in the hospitality and tourism industries. 

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ISBN: 9780751777956

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