Security and usage tracking

Security

We are committed to ensuring that we keep your personal information secure. In order to prevent unauthorised access or disclosure, damage or loss of your personal information, we take suitable physical and electronic, organisational and technical measures to this end, in accordance with our obligations under the Data Protection Act 1998. The internet is not a secure means of communication.

Emails may be intercepted by third parties over which BPP has no control. We cannot guarantee the security of personal data sent to us through the Websites, Social Media Channels or by any other electronic means (although as explained below, we have taken steps to protect your information, including your credit/debit card details). We cannot guarantee the security of personal data provided to us in hard copy, by post, by other delivery services or by telephone.

Any communication sent to us through this website or by email is sent at your own risk. In the event that you place an order on these websites we offer the use of a secure server. We use industry-standard secure server software (SSL) which encrypts information you send us as part of a transaction. This improves the security of the processing of your credit/debit card details. When using the secure sections of our websites your browser should display a padlock icon which verifies that the site possesses SSL certification. If it does not do so, then you use the services on our Websites entirely at your own risk.

You can verify the security of these pages by clicking on this padlock icon. If passwords are used on these websites you are responsible for ensuring that you keep your own password confidential and do not permit other people to use it. Please contact us promptly using the details in the “Contact Us” section below if you believe your password may have been compromised. 

Usage statistics, cookies and web beacons

Your browser typically reveals a certain amount of information to our web server when you visit our websites, including but not limited to the IP address of your internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit and which pages of our websites you visit. This information may be used to create statistics which help us to improve this website. The information obtained in this way does not identify you personally.

However, we may review our server logs for security purposes, such as to detect intrusions into our network. If we suspect criminal activity we might share our server logs - which contain visitors’ IP addresses - with the police or other appropriate investigative authority and they may use that information to trace and identify individuals. We may also use “cookies” on our websites. Cookies are small text files which your browser places on your hard drive so that the website can recognise you on future visits to that site.

Cookies make it easier for you to maintain your preferences on our websites, and allow us to tailor the sites to your preferences, provide features such as shopping baskets and measure your use of our sites. For information on BPP’s use of cookies, please see our Policy on our use of cookies. We may also use electronic images known as “web beacons” on this website and in communications generated from using and/or registering on this website, such as promotional emails.

Web-beacons usually work in conjunction with cookies. We mainly use cookies to measure general visitor numbers to our websites, and also to monitor click-through rates from advertisements hosted on third-party websites. These statistics are gathered in aggregate and do not identify individual visitors, but allow us to monitor the effectiveness of our website and our marketing efforts.

From time to time, we may also use cookies and / or web beacons to track the effectiveness of promotional emails that we may send to named individuals. In these cases, additional cookies enable us to monitor those individuals’ responses to these emails (e.g. if recipients click on links contained in the emails). We are therefore sometimes able to associate visits to our websites with identifiable individuals, allowing us to monitor response rates and thus the effectiveness of these communications channels.

In all of the above examples, our cookies do not themselves contain any personally identifiable information, only encrypted session IDs that can only be interpreted by our websites’ tracking software. You can, should you choose, configure your browser not to accept cookies from our and/or other websites, and also to delete all cookies currently stored on your computer. You can find out how to do this for your particular browser by clicking ‘help’ on your browser's menu or by visiting www.allaboutcookies.org. However, some of our website features such as user registration or shopping carts may not function if you disable cookies. 

Linking

We may link to other websites which are not within our control. Such links are provided for your convenience. In addition, other websites outside our control may link to the Website. We are not responsible for the content of any external sites we provide links to or which link to the Website.

Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question. We do not accept any responsibility or liability for these websites.