Apprenticeship Standard: HR Support Level 3 Apprenticeship
Human Resource professionals work in any setting where there are employees and within small, medium and large organisations. They work as part of the HR function delivering front-line support to managers and employees. They will take ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk.
The employer Trailblazer Group that created this Standard included: Barclays Bank, Capita, Certas Energy, Lloyds Banking Group, Marks and Spencer, Mercer Ltd, NHS, NHS (Moorfield Eye Hospital), NSPCC, Peninsula Ltd, Santander, Sesame Bankhall Group, Succession Group Ltd, Toyota Group plc and Visa Europe.
Specific job roles may include: HR Administrator, HR Adviser and HR Officer.
Responsibilities are likely to include
- Handling day-to-day queries and providing HR advice
- Working on a range of HR processes, ranging from transactional to relatively complex procedures, from recruitment through to retirement
- Using HR systems to keep records;
- Providing relevant HR information to the business
- Working with the business on HR changes.
Typically this apprenticeship will take 18 – 24 months. Timeframes are flexible depending on the employer and/or the apprentice’s ability to be successful on the programme.
Our guided teaching is delivered through a mix of live webinars delivered by a BPP University tutor, 24/7 access to recorded lectures and online lecture notes. Including online teaching sessions with face-to-face inductions and masterclasses.
Students take part in live discussion with fellow learners during live webinars and via course forums.
Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment.
Knowledge, Skills and Behaviours
- Service Delivery
- Problem Solving
- Communication & Interpersonal
- Process Improvement
- Managing HR Information
- Honesty & Integrity
The On Programme Assessment ensures the apprentice is making good progress towards achieving competency in the Knowledge, Skills and Behaviours of a HR Support. At BPP Professional Education the apprentice will gain a recognised Level 3 qualification and all the examinations must be passed before sitting the End Point Assessment.
Both the apprentice and employer will be supported by a team of Programme Advisors and Skills Coaches who will ensure the apprentice completes the Knowledge, Skills and Behaviours required and is ready to sit the End Point Assessment.
The entry requirement for this apprenticeship will be decided by each employer, but may typically be five
GCSEs at Grade C or higher.
- Provide apprentices with a contract of employment for the duration of the apprenticeship on the first day of their apprenticeship and be paid at least a wage consistent with the law for both the time they are in work and in off-the-job learning.
- Employer must not ask the apprentice to contribute financially to the direct cost of learning.
- Provide the apprentice with paid time to attend off-the-job training, including additional support for English and Maths, or support accessed for learning difficulties and/or disabilities.
- Recognise that the apprentice must complete the apprenticeship within their working hours.
- Ensure apprentice spends at least 20% of their time in off the job training.
- Enter into a contract with BPP University.
- Support the apprentice to gain new skills.
- Be in full-time employment for at least 30 hours a week.
- Be an employee (have a contract of employment for the duration of the apprenticeship) on the first day of their apprenticeship and be paid at least a wage consistent with the law for both the time they are in work and in off-the-job learning.
- A citizen of a country within the European Economic Area (EEA**) or have the right of abode in the UK, and have been ordinarily resident in the EEA for at least the previous three years on the first day of learning.
- Not be enrolled on another apprenticeship at the same time.
- Has the right to work in England.
- Able to complete the apprenticeship in contracted working hours.
- Be in a new job role (nine months or less), or in an existing job role, where significant new Knowledge and Skills are needed – employer statement of justification needed (relevant to the apprenticeship).
On completion, this standard will enable the individual to apply for Associate Membership (Assoc CIPD) of the Chartered Institute of Personnel and Development (CIPD), the professional body for the HR sector, if they take the qualifications suggested. Without the qualification, individuals can become an Associate Member of CIPD if their end point assessment is carried out by a provider approved by the professional body.
Costs and Government Funding
Employers will be able to draw up a funding Cap (price TBC) per apprentice from the Digital Voucher Service to cover the training costs for this Apprenticeship Standard.