Team Leading and Management

This Apprenticeship is designed to meet the skill needs of employers of all sizes and all sectors whether private, public or not-for-profit.

It is designed to up-skill the workforce to prepare staff for future team leading and or management roles.

Who is it for?

  • Intermediate Apprentices will work in roles such as team leaders or supervisors.
  • Advanced Apprentices will work in roles such as section, assistant and trainee managers.
  • Higher Apprenticeships are for those in roles such as managers, senior managers and heads of department.

Intermediate Apprenticeship in Team Leading – Level 2

Entry Requirements
There are no mandatory entry requirements for this framework

This Apprenticeship is suitable for those who hold job titles such as:

  • Team Leader
  • Section Leader
  • Floor Manager
  • Trainee Supervisor
  • Team Co-ordinator

This apprenticeship is suitable if your job role includes:

  • Monitoring work and giving feedback
  • Briefing teams
  • Supporting team members and resolving problems
  • Project management
  • Delivering and improving customer service

Learners on this Apprenticeship need to complete the following Framework:

  • Competence Qualification: Level 2 NVQ Certificate in Team Leading
  • Knowledge Qualification: Level 2 Certificate in Team Leading
  • Key Skills in Application of Number Level 1*
  • Key Skills in Communication Level 1*
  • Key Skills in ICT Level 1*
  • Employment Rights and Responsibilities (ERR) Workbook

*Learners may be exempt Key Skills if they hold a recent relevant GCSE or equivalent.

Progression & Career Development

  • Advanced Apprenticeship in Management – Level 3

Other Advanced Apprenticeships such as Customer Service or Business & Administration
With further training, Intermediate Apprentices may be able to progress to roles such as:

  • First line managers
  • Section managers
  • Assistant managers
  • Trainee managers and senior supervisors

Advanced Apprenticeship in Management – Level 3

Entry Requirements
There are no mandatory entry requirements for this framework however it is expected that Advanced Apprentices will have some prior experience in a managerial or team leader role.

This Apprenticeship is suitable for those who hold job titles such as:
  • Section Manager
  • First Line Manager
  • Assistant Manager
  • Trainee Manager
Senior Supervisor Suitable job tasks include:
  • Planning, allocating and monitoring the work of a team
  • Supporting team members
  • Managing conflict
  • Resolving problems
  • Project management
  • Agreeing budgets
Managing customer service Learners on this Apprenticeship need to complete the following Framework:
  • Competence Qualification: Level 3 NVQ Certificate in Management
  • Knowledge Qualification: Level 3 Certificate in Management
  • Key Skills in Application of Number Level 2*
  • Key Skills in Communication Level 2*
  • Key Skills in ICT Level 2*
  • Employment Rights and Responsibilities (ERR) Workbook
*Learners may be exempt Key Skills if they hold a recent relevant GCSE or equivalent.

Progression & Career Development
For those wishing to continue their skills and qualifications, opportunities exist to progress to higher level professional qualifications such as:
  • The Higher Apprenticeship in Leadership and Management
  • Further or higher education to undertake management, business or other qualifications
  • A range of management and other professional qualifications at level 4 or above
Progression routes from level 3 lead to career progression to roles such as:
  • Middle or senior managers
  • Department manager
  • Head of department, or a wide range of managerial roles within business.

Higher Apprenticeship in Leadership & Management – Level 5

Entry Requirements
There are no mandatory entry requirements for this framework however it is expected that Higher Apprentices will have significant experience of working at a middle management level to ensure they have the suitable foundations on which to build their knowledge and skills.

This Apprenticeship is suitable for those who hold job titles such as:
  • Manager
  • Senior Manager
  • Head of Department

This apprenticeship is suitable if your job role includes:
  • Setting and supporting organisational objectives
  • Informing strategic decision making
  • Managing budgets
  • Planning and implementing change
  • Leading teams

Training Framework 
Competence Qualification:
  • Level 5 NVQ Diploma in Management
  • Knowledge Qualification: Level 5 Diploma in Leadership & Management
  • Key Skills in Application of Number Level 2*
  • Key Skills in Communication Level 2*
  • Key Skills in ICT Level 2*
  • Employment Rights and Responsibilities (ERR) Workbook
*Learners may be exempt Key Skills if they hold a recent relevant GCSE or equivalent

Progression & Career Development
For those wishing to continue their skills and qualifications, opportunities exist to progress to higher level professional qualifications such as:
  • A range of management and other professional qualifications at level 6 or above
  • Higher Education to undertake management, business or other qualifications
  • Possible membership of professional bodies, including the Chartered Management Institute or the Institute of Leadership and Management
  • Progression routes from level 5 lead to career progression to roles such as senior managers or directors and, in time, Chief Executive positions
Call London & Croydon:020 3131 2576
Call rest of the UK:0161 636 3771